Legal

Privacy Policy

Last updated: March 30, 2026

1. Introduction

Some Digital Guys ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at somedigitalguys.com or use our services.

We operate from Lisbon, Portugal, and comply with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.

2. Information We Collect

We collect the following types of information:

Information you provide directly

  • Name and email address when you subscribe or contact us
  • Payment information (processed securely by Stripe; we do not store card details)
  • Project requirements, files, and content you share through Trello or email
  • Messages sent through our live chat (Crisp) or scheduling tool (Calendly)

Information collected automatically

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent on pages, and referral source
  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our development services
  • Process payments and manage your subscription
  • Communicate with you about your projects, account, and support requests
  • Send service-related emails (billing confirmations, project updates)
  • Improve our website and services through analytics
  • Comply with legal obligations

We do not sell your personal information to third parties. We do not send marketing emails unless you explicitly opt in.

4. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contract performance: Processing necessary to provide our services to you
  • Legitimate interest: Improving our services, website analytics, and fraud prevention
  • Consent: Where you have given explicit consent (e.g., live chat, scheduling calls)
  • Legal obligation: Compliance with tax, accounting, and legal requirements

5. Third-Party Services

We use the following third-party services to operate our business. Each has its own privacy policy governing how they handle your data:

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

  • Account and subscription data: Retained for the duration of your subscription and up to 12 months after cancellation
  • Project files and deliverables: Retained for up to 6 months after project completion, then deleted unless you request otherwise
  • Payment records: Retained as required by Portuguese tax and accounting laws (typically 10 years)
  • Analytics data: Retained according to Google Analytics default retention settings

You may request deletion of your data at any time (see Section 8).

7. Cookies

Our website uses cookies and similar technologies for the following purposes:

  • Essential cookies: Required for the website to function properly (session management, security)
  • Analytics cookies: Google Tag Manager and Google Analytics to understand how visitors use our site
  • Third-party cookies: Set by Crisp (live chat) and Calendly (scheduling) to provide their respective services

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our website.

8. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to restriction: Request that we limit how we process your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interest
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at hello@somedigitalguys.com. We will respond within 30 days.

9. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • HTTPS encryption on all pages
  • Secure payment processing through Stripe (PCI DSS compliant)
  • Access controls limiting who can view client data
  • Regular review of security practices

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. International Data Transfers

Some of our third-party service providers (Stripe, Google, Crisp, Calendly, Atlassian) may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions by the European Commission.

11. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For material changes, we will notify you via email.

We encourage you to review this page periodically to stay informed about how we protect your data.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) at www.cnpd.pt.